Introducing… Our Awesome New Customer Support Center

Now Offering Live Chat, Phone & Email SupportTracking clicks shouldn’t suck and neither should getting help when you need it. With that said, we’re thrilled to announce our new and improved support center, which features a completely redesigned interface, live chat and phone support to make it easier than ever to get the answers to your questions.


Besides our awesome product, providing exceptional customer support is the backbone of our business. Having happy customers is what it’s all about! We want people to walk away from their interactions with our company impressed, satisfied and getting more than they expected.


We understand that life’s all about juggling a million things at once, which is why we’re excited to introduce our newest and most convenient methods of support: Live Chat and Phone Support.


You can still send us an email anytime, but our Live Chat and Phone support will be available Monday – Friday from 9:00 AM – 5:00 PM Australian Eastern Standard Time.


And no, it’s not outsourced to India. If we can help you in any way with your account, give us a call to speak to one of our friendly customer support team members right here in Sydney, Australia.


Or you can chat with us by clicking on the “Live Chat” button on any page on our site (it’s on the far left) to chat with us in real time and get help when you need it.


And of course, you can always email us at anytime inside or outside of business hours and we’ll get back to you quickly.


Any questions? Send us a chat or reply here.


What can we help you with?


Live Chat:


Click on the “Live Chat” link on any page, or click here.


Email Support:


Want to send us an email? Click here and we’ll get back to you as soon as we can.


Phone Support:


Need to speak with someone? Give us a call between 9:00am and 5:00pm AEST:


Australia Toll Free: 1-800-987-792

Canada/United States Toll Free: 1-877-746-2542

United Kingdom Toll Free: 0-800-088-5421

All Other Countries: +61 280-466-222